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Customer support failure
Support that apologises fluently and fixes nothing.
Chat that ends when it is transferred. A promise of a callback in 24–48 hours that does not come. The same canned paragraph from three different names, each opening a new case number so nobody inherits the history. The complaint here is rarely rudeness — it is that the person you reached has no authority to change the outcome, and the system is designed that way.
Meanwhile, elsewhere on Amazon Sucks
Filed under other categories, by people it happened to.
Seller account suspension2026-08-07
Your seller account just got suspended. Save these things in the next hour, before you can't.
A suspension usually takes your access to the evidence with it. The window where you can still download your own records is short, and it closes quietly. Here is what to pull first.
Verified anonymous